Privacy Policy

Hello , welcome to InstaVibes. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect the following categories of information:

• Account Information: Name, email address, phone number, referral details.
• Profile Data: Photos, business details, content you upload.
• Transaction Data: Wallet balance, payments, plan subscriptions, transaction history.
• Technical Data: IP address, browser type, device information, operating system.
• Usage Data: Pages visited, time spent, interaction behavior.
• Cookies & Tracking: Session cookies and analytics tools.

2. Legal Basis for Processing (GDPR & DPDP Compliance)

• Your consent when registering or submitting data.
• Performance of a contract when providing our services.
• Legal compliance obligations.
• Legitimate business interests such as fraud prevention and analytics.

3. How We Use Your Information

• To provide and manage your account.
• To process payments and wallet transactions.
• To personalize user experience.
• To improve platform features and security.
• To send important service notifications.
• To prevent fraud, abuse, and unauthorized activities.

4. Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Payment gateways and financial processors.
• Cloud hosting and technical service providers.
• Legal authorities if required by law.
• Business partners during mergers or restructuring.

5. Data Retention

We retain your personal data only as long as necessary to fulfill service obligations, legal compliance, and legitimate business needs.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your account.
• Withdraw consent.
• Request data portability.
• Object to certain data processing activities.

7. Cookies & Tracking Technologies

We use cookies for authentication, analytics, and improving user experience. You may control cookies through your browser settings.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect your data. However, no digital platform can guarantee absolute security.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. International Data Transfers

If you access InstaVibes from outside India, your data may be processed in India or other jurisdictions with appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date.

12. Contact & Grievance Officer